What is a BPO company, and how does it work?
Business Process Outsourcing (BPO) is a subset of Business Process Management (BPM). The process itself involves contracting certain operations to a third-party service provider called a BPO company. Typically handling non-core, internal mechanisms, it caters to specific business functionality. BPO services may comprise of Back Office Processes, Sales support, IT solutions, Accounts, Billing, and Customer Care services, along with many others.
The main advantages of outsourcing with a BPO company are increased operational efficiency, reduced internal costs, and increased flexibility, catered by onshore and offshore centers of the company itself.
BPO services

Back Office Processing
One Step Tech Outsourcing

Contact Centre
One Step Tech Outsourcing

IT And Software
One Step Tech Outsourcing

Medical Billing
One Step Tech Outsourcing

Website SEO
One Step Tech Outsourcing

Graphic Designing
One Step Tech Outsourcing

Website Development
One Step Tech Outsourcing

Marketing And Advertising
One Step Tech Outsourcing
Your Back Office is Our Front Office We are a BPO Company with 100 Years of Collective
BPO EXPERIENCE

Testimonials
What Our Clients Say

John D.
“From our first meeting, we knew One Step Tech Outsourcing would be a trusted partner. As we quickly ramped up to support new growth, one step Tech Outsourcing was engaged with us step by step to ensure our clients’ needs were fulfilled and provided great recommendations on how we could improve our service delivery. One Step Tech Outsourcing never leaves us alone especially during challenging times, like the current pandemic. Their professional team, efficient staff, and quality are top notched. We are happy that we have a partner that is dedicated to our overall success.”

Paul
“We are coming up on 2 years with one step Outsourcing as our solution provider for medical and healthcare services. All of us here at Medical Office Support want to thank you for the outstanding service you have provided. Your team consistently exceeds our expectations and has enabled us to shift more workload your way than we had anticipated was possible within our service protocols. You never leave us alone in this pandemic. You always encourage and support us this support and word increase our working and make more profit for us. One Step Tech Outsourcing professionalism, can-do attitude, and focus on continual upgrade training have resulted in a very favorable impression from our clients. In turn, this has led to larger shares of their business and increased referrals of new business. One Step Tech Outsourcing team is very professional and responsible they don’t show attitude to their customers and never use vague language. Our success in more than doubling our client load since the pandemic shutdown of last April is the story of your success. Thank you again for all you do and for the bright future ahead!“

Michale
“As a longtime client, I want to thank you for being a true partner with us. As you know the call center environment is one with ever-increasing regulatory oversight. One Step Tech Outsourcing did their work on their commitment time One Step Tech Outsourcing is well aware of this and places great emphasis on being compliant while simultaneously meeting management objectives. Your company’s commitment to success shows at every level of management down to the individual supervisor and agent. I’m glad we partnered with One Step Tech Outsourcing and look forward to maintaining that relationship for years to come.”

Thomson
“We have been working for over 4 years with One Step Tech Outsourcing. One Step Tech Outsourcing has allowed us to lower our cost, maintain our quality, and increase productivity. One Step Tech Outsourcing philosophy is outstanding their team is very talented and cooperative in every step. We are happy with One Step Tech Outsourcing policies and services and glad to work with them for years and years.“